Good Will Program over--Lost 4th bar 10 days after warranty expired, Nissan: 'too bad'

topaz420 wrote:What a bummer. There is obviously something amiss with these early-model Leafs, which is why Nissan initially extended the warranty programs (thanks in large part to the outcry from this community)

Instead of doubling down on that support, they have now canceled the Good Will Program altogether

I had only 34,000 miles and 10 days out of warranty--this is my second Leaf (and i was already on the waiting list for the 2018). You'd think that this is the exact type of loyal customer to whom you would extend a helping hand, but after speaking to multiple representatives, their reply was simply that a faceless board has decided that this is over. No offer of a 90/10 or 80/20 split (as others have received in the past), no appeal, no human that I can speak to. Just over.

I am in Los Angeles and my effective range is now about 40 miles. I can't even make it to downtown and back.

An act of good will could have turned me into a loyalist and evangelist for life, but this instead has soured me on the whole company