by rwalker (Posted Sat, 20 Jul 2013 15:31:05 GMT)
Perhaps you can help me, Katie - I ordered a Bosch Power Max EL-51254 directly from the phone number on your website over a month ago and haven't received it yet. The invoice says "estimated shipping date 6-26-2013" but nothing's arrived so far. I've even written to the customer service email address on the order acknowledgement (over two weeks ago) and have never received an answer back.
Any possibility that you can find out why this order hasn't shipped yet (and if not, can you assist me in cancelling the order?)
Thanks,
George Buce
Sales order #874743
George,
You are in the same boat as many who ordered late June/earlier July. They should be shipping out next week according to Bosch... although it is hard to trust them at this point.
Roy
RedwoodGeorge wrote:
EVSolutionsbyBosch wrote:
Jbbsquare,
Glad to see your interest in the Bosch Power Max. Level 2 charging truly gives you a better EV driving experience, especially with the Nissan LEAF. Although the particular unit you are interested in is not a plug in, it has many great features and is cost efficient. Bosch is currently offering the Power Max 30 amp 18 ft cord unit to Nissan LEAF customers for only $550 (http://www.pluginnow.com/power-max2)! But, if you are looking specifically for a plug in unit, we do offer those as well. To view our full product profile visit http://www.pluginnow.com or call us at 1.877.805.3873 and a Vehicle Charging Advisor will help find the best charging station for you!
Happy Charging,
Katie
Glad to see your interest in the Bosch Power Max. Level 2 charging truly gives you a better EV driving experience, especially with the Nissan LEAF. Although the particular unit you are interested in is not a plug in, it has many great features and is cost efficient. Bosch is currently offering the Power Max 30 amp 18 ft cord unit to Nissan LEAF customers for only $550 (http://www.pluginnow.com/power-max2)! But, if you are looking specifically for a plug in unit, we do offer those as well. To view our full product profile visit http://www.pluginnow.com or call us at 1.877.805.3873 and a Vehicle Charging Advisor will help find the best charging station for you!
Happy Charging,
Katie
Perhaps you can help me, Katie - I ordered a Bosch Power Max EL-51254 directly from the phone number on your website over a month ago and haven't received it yet. The invoice says "estimated shipping date 6-26-2013" but nothing's arrived so far. I've even written to the customer service email address on the order acknowledgement (over two weeks ago) and have never received an answer back.
Any possibility that you can find out why this order hasn't shipped yet (and if not, can you assist me in cancelling the order?)
Thanks,
George Buce
Sales order #874743
George,
You are in the same boat as many who ordered late June/earlier July. They should be shipping out next week according to Bosch... although it is hard to trust them at this point.
Roy