by oxo (Posted Mon, 27 May 2013 12:16:00 GMT)
Doesn't seem that out of the normal to me. The process requires having the service techs look at it and decide if it can be adjusted somehow and if after they look at it they decide it can't be then the next people that are going to have to try and fix it would logically be body shop specialists.
When you go to a service dept you join the wait list and they get to your car as soon as possible. Maybe the service writer could have been more informative but since I wasn't there I don't know. Might be worth it to exhale, keep calm and have a cupcake.![:)]( "Smile")
Doesn't seem that out of the normal to me. The process requires having the service techs look at it and decide if it can be adjusted somehow and if after they look at it they decide it can't be then the next people that are going to have to try and fix it would logically be body shop specialists.
When you go to a service dept you join the wait list and they get to your car as soon as possible. Maybe the service writer could have been more informative but since I wasn't there I don't know. Might be worth it to exhale, keep calm and have a cupcake.
